Device wont attach without serial number

[Spencer Lambert]

Serial number is part of the device id in GenieACS, so it's kinda critical that Genie gets it.

> On November 17, 2018 at 9:59 PM eric at aisling-technologies.com wrote:
> 
> 
>     I have several devices that for whatever reason, do not report a serial number.  When I attempt to connect these devices to my genieacs instance, it is unsuccessful.  The same model devices from the same manufacturer that do show serial numbers connect just fine.  Is there a way to tell genieacs to ignore serial numbers if it cant see them and import the device anyhow?  I am working with the vendor on the serial number issue, but not getting very far and I need these devices to be visible.
> 
>      
> 
>     Thank you.
> 


 

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