Using GenieACS

[Oliver Kraitschy]

Hi Matt,

On Thu, Jan 17, 2019 at 07:41:00PM +0000, Matthew Forbes wrote:
> We are using genieacs in our lab and we are having an issue.  When we send
> commands to the device and
> 
> it does not respond and the commands are put into a que on the ACS.  Upon
> reboot the commands are initiated on the device.  I know you can push changes
> to a device immediately, but I don't seem to be able to find a way to set that
> up.  The ACS and device are on an isolated network so there shouldn't be
> anything blocking the messages.  Also, if possible we would like to change

are you sure that incoming connections on port 7547 are not blocked by a
firewall on your device? For a connection request, port 7547 must be
reachable from outside. Otherwise the command is executed on the next
inform.

Greetings,
Oliver